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Hotel Sales 101
Introduction
Welcome (1:09)
Who is Hotel Sales 101 for? (0:37)
Perks of working in Hotel Sales (1:01)
Working in the Hotel Sales Department
What is the role of the Hotel Sales department? (0:18)
What kind of jobs are there in Hotel Sales? (2:19)
What kind of work does the Hotel Sales department do? (1:14)
Important Hotel Sales Basics
Hotel Sales Vocabulary & Acronyms (3:25)
Hotel Sales Variables (1:16)
How do you sell a Hotel? (0:41)
What are market segments? (0:49)
What are RFPs & Business Cases? (1:28)
How do hotels measure success?
How do hotels measure success? (0:33)
How to calculate Occupancy (0:22)
How to calculate ADR (0:26)
How to calculate RevPar (0:26)
What is a STR Report? (0:38)
What is important on the STR Report? (0:45)
How to read a STR Report (0:49)
What do sales people look for on the STR? (1:04)
What makes a good hotel salesperson? (1:39)
Recap & Ending
Recap & More Learning Opportunities (1:08)
What makes a good hotel salesperson?
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